The Department of Information Technology & Communication, Government of Nagaland, conducted a one-day workshop on myScheme Awareness and UX4G (User Experience for Government Applications) on May 8, 2025, at the Conference Hall of the Directorate of IT&C, Kohima. Organized in collaboration with the National e-Governance Division (NeGD) of the Ministry of Electronics and IT, Government of India, the workshop aimed to build awareness and capacity among government officials regarding user-centric digital platforms.
The inaugural programme began with a warm welcome and felicitation by Director of IT&C, Er. Sabou Yashu. He stated that the Department of Information Technology & Communication had previously conducted two rounds of training on upgradation and maintenance of Government websites with various departments and many more such workshops on subjects such as cyber security related issues, Artificial Intelligence will be organized in the coming days. He said that with the rapid technological advancements, all government departments too must adapt with those changes and utilize the various technologies available to provide the best services to its citizens. Dr. G. Hukugha Sema, Commissioner & Secretary of IT&C, delivered the keynote address, stressing the importance of accessibility and inclusivity in public digital platforms. He said that myScheme app, launched in 2022 is a one-stop solution for information on Government schemes and it serves as a single national platform for the schemes of both the central and state governments. He also added that this initiative will bring the Government closer to the people, to be transparent and make the schemes available to all it's citizens on time. Dr Hukugha Sema stressed the importance of making the app user-friendly so that it is easily accessible to all the citizens particularly for the underprivileged sections of society. He encouraged all departmens to collaborate and utilize this scheme and app to deliver smarter, faster and more citizen friendly governance. This was followed by addresses from Rohit Lamba, Consultant, myScheme, and Neeta Tandon, Senior Consultant for UX/UI at NeGD, MeitY.
Vote of thanks was delivered by Additional Director, IT&C Er. Asono Mor during the inaugural programme. The key objectives of the workshop was to Create awareness about myScheme, a centralized online platform that enables citizens to easily search for and discover government schemes they are eligible for and for supporting government departments and ministries in adopting user experience (UX) design principles to improve the usability and accessibility of e-Governance applications.
The workshop was divided into two sessions. The first session,centered on myScheme, delved into the vision, scope, and implementation approach for making government schemes more accessible to citizens through a unified platform. Detailed technical briefings were provided on content management and onboarding of Nagaland-specific schemes.
The second session under the theme UX4G (User Experience for Government), emphasized the role of design thinking and intuitive interfaces in enhancing the usability of G2C (Government-to-Citizen) portals. Demonstrations included a case study specific to Nagaland and a walkthrough of the UX4G Design System for building reusable digital components.
Senior officers from various departments participated in the event. The workshop concluded with a certificate distribution ceremony, and closing remarks from the organizers and attendees. The workshop was a significant step towards strengthening digital governance in Nagaland, aligning with the national vision of transparent, inclusive, and citizen-friendly administration.
(Samuel, IA)
