The Department of School Education has informed in a notification that in connection with the implementation of SMILE App in all Government schools and establishments under the Directorate of School Education (DoSE), the department has been receiving numerous queries regarding issues with the App. These concerns have been acknowledged and are being actively addressed. All concerned are thereby informed that the SMILE App has been updated since the pilot phase in May 2024.
To ensure that all employees have the latest version, kindly follow the instructions below:
- Uninstall the old app SMILE App
- Download the latest version of SMILE App that is available on Google Play Store for Android phones and Apple App Store for Apple phones.
- If you are unable to mark attendance due to network issues, please switch to offline mode. Once the network is available and stable, go back online to sync the attendance.
- For any other queries, please reach out to helpline service numbers: 6909644519, 8974102488 and 6900222184.
(DIPR)