All electricity consumers in the state have been informed that with the imposition of Covid-19 lockdown measures/restrictions since 24th Mar 2020, the DOPN has been striving its best to provide adequate/stable power supply across the state as an essential service. However DOPN is facing huge challenges, in view of various lockdown restrictions in towns and in villages, for its staff to carry out its routine monthly revenue activity of meter reading, billing, bill delivery and collection. This has adversely affected DOPN revenue collections resulting into huge drainage of the state's exchequer resources to purchase adequate/required power. If the present trend continues further, DOPN will not be in a position to supply adequate/required power supply and there shall be long hauls of power cuts/outages- which is not desirable during this pandemic.
Sensing the urgency of the matter, and in the interest of providing better service to the consumers/citizens of the State, the Government at the highest level held a meeting on 11th August 2020 and directed the Department of power to execute the follow up the action plan for immediate compliance
- To ensure dissemination of billing information and enable online viewing & payment of Bills in towns/areas covered under IT billing & Online payment facility, any consumers not receiving bills from the dept must provide his/her consumer ID/No. alongwith mobile contact number including the location to the concern billing office of the DOPN or to the following contact details in Head office Kohima.
- EE (Rev) Office of the E-n-C Kohima - 9436602054, (b) EE (MIS) Dmr -8257925964, (c) SDO (Rev) - 9774566578, (d) JE (Rev) - 8974695047 (e) Email - cepowerl@gmail.com, eemisdmr@Kmail.com
- In colonies/wards/villages wherever covid-19 lockdown restrictions are in place, the DOPN officers & staff shall co-ordinate with the respective colonies/wards/ villages councils to facilitate meter reading and bill delivery.
- The activities at SL. 1 & SL 2 shall be completed within Aug 2020.
- DOPN assisted by the Police and Administration shall carry out extensive disconnection exercise of payment defaulters (consumers/localities/villages) from September/October 2020 without further information.
(DIPR)